SMS Terms

Effective date: August 30, 2026
Last updated: August 30, 2026
Next scheduled review: August 30, 2027
Sender: Celena Doctor, doing business as Celena Doctor Private Client Life
Technology provider: Ringy

1. Program description

Depending on the request and consent provided, text messages may include responses to a requested protection review, appointment reminders, scheduling information, application or policy-service updates, requested educational information, professional-partner communications, and optional marketing messages about insurance services.

Messages may be delivered through a Ringy-enabled telephone number shown in the text thread. That sending number may differ from the public office number. Every active sending number, sender registration, and keyword response must be verified in Ringy before recurring marketing messages are enabled.

2. Consent

When you check the separate optional marketing-consent box and submit a form, you agree to receive calls and text messages from Celena Doctor, doing business as Celena Doctor Private Client Life about insurance services or professional-partner resources at the number you provided, including messages sent using automated technology where permitted. Your consent is not a condition of purchasing any property, goods, or services.

A service request may permit Celena Doctor to respond about that request, but it does not by itself enroll you in recurring promotional messaging. Submitting a warm client introduction does not enroll the referred client in automated marketing. Separate valid consent is required before promotional automation may be used.

3. Message frequency

Up to 4 optional marketing messages per month. Appointment reminders, replies to a request, application or policy-service messages, and one-to-one conversations may vary based on your activity and needs.

4. Message and data rates

Message and data rates may apply according to your mobile plan. Your carrier may impose additional charges. Celena Doctor is not responsible for carrier charges.

5. How to opt out

Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to a message, or use another reasonable method to revoke consent. You may also call 561-899-7837 or email celenadoctor.ffl@gmail.com. Opt-out requests will be honored as soon as practicable and no later than 10 business days when that maximum applies.

You may receive one final, non-marketing confirmation message. Opting out of marketing texts does not prevent you from separately requesting service or contacting Celena. If you later ask to receive marketing texts again, new consent may be required.

6. Help

Reply HELP for sender identification, customer-care contact information, and opt-out instructions. You may also call 561-899-7837 or email celenadoctor.ffl@gmail.com. If an automated HELP response is unavailable, those direct contact methods remain available.

7. Number accuracy and reassignment

You represent that you are at least 18 years old or the age of majority where you live, are the subscriber or customary user of the number provided, and are authorized to consent to messages at that number. Notify Celena promptly if the number changes or is reassigned.

8. Delivery and carrier availability

Message delivery is subject to carrier networks, device availability, service interruptions, filtering, and technical limitations. Delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages.

9. Privacy

Information collected through text messaging is handled according to the Privacy Policy. Mobile opt-in data and consent records are not sold, rented, or shared with unrelated third parties for their own marketing. Communications and technology providers may process this information as needed to deliver messages, maintain consent and suppression records, prevent misuse, or comply with law.

10. No insurance guarantee

Text messages are not an insurance application, binder, approval, or guarantee of coverage, pricing, benefits, savings, tax treatment, or policy performance. Coverage is subject to application, underwriting, carrier approval, policy terms, and premium payment.

11. Changes to these terms

These SMS Terms may be updated as the program, vendors, laws, or regulatory guidance change. Material changes will be posted with a revised effective date and communicated when required.

12. Contact

Celena Doctor
West Palm Beach, Florida
561-899-7837
celenadoctor.ffl@gmail.com
1710 N Congress Ave, Unit S113, West Palm Beach, FL 33409